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Payments, Billing & Refunds

Accepted Currencies: USD ($), AED, GBP (£), EUR (€) & PKR (Rs) • Security: 256-Bit PCI-DSS Compliant Invoicing
Privacy Policy Terms of Services Services Legal Agreements Payments & Billing

01. Accepted Global & Local Payment Methods

To make onboarding frictionless for clients across the United States, UAE, UK, Europe, and Pakistan, Advertlance supports multi-currency invoicing through the following verified channels:

Cards & Digital Wallets Visa, Mastercard, Amex Secure Stripe checkout links, Apple Pay & Google Pay in USD, EUR, GBP & AED.
US, UK & UAE Bank Transfers ACH, Wire, IBAN & Wise Direct corporate bank transfers to our Delaware (US), Dubai (UAE), or international accounts.
Pakistan Domestic IBFT, RAAST & Corporate Cheque Direct PKR transfers to our Karachi headquarters corporate bank account.

02. Milestone Billing for One-Off Projects

Fixed-scope builds (Branding, Rebranding, UI/UX Systems, Websites, E-Commerce Stores, Pitch Decks, and Custom Software/Apps) are billed across transparent project milestones:

  • Standard Projects (Under $8,000 / Rs 1.5M): 50% kickoff deposit to reserve pod capacity and commence discovery; 50% upon final staging approval prior to live deployment/source-file transfer.
  • Enterprise & Custom Software Builds ($8,000+): 40% upon kickoff, 30% upon interactive UI/UX & core architecture sign-off, and 30% upon final QA and production deployment.

03. Monthly Retainer Billing (Growth, Ads & SEO)

Recurring growth retainers (Performance Marketing, Google Ads, Meta Ads, SEO & AEO, Monthly Motion Pods) are billed monthly in advance on the anniversary of your kickoff date. Invoices are issued 7 days prior to the new cycle and are due upon receipt to ensure uninterrupted campaign management and creative production.

04. 100% Transparency on Media Ad Spend

Your advertising budget (paid to Meta, Google, TikTok, or LinkedIn) is completely separate from Advertlance's agency management fee. You pay the ad platforms directly using your own corporate credit/debit card inside your own ad account—giving you 100% financial transparency and direct ownership of all billing receipts from Meta and Google.

05. Refund, Revision & Satisfaction Policy

Because senior creative, engineering, and strategist hours are allocated immediately upon project kickoff:

  • Milestone Assurance: Every project phase includes structured review and revision rounds so we refine deliverables until they align with your approved brief.
  • Pre-Kickoff Cancellation: If you cancel a project within 24 hours of payment before discovery or pod allocation has begun, 100% of your deposit (less third-party payment gateway processing fees) is refundable.
  • Completed Milestones: Once discovery, strategy, creative concepts, code sprints, or monthly ad management cycles have commenced or been delivered, payments for those phases are non-refundable.

06. Invoicing & Billing Support

All official invoices are issued electronically from your designated Advertlance billing hub.

For billing questions, vendor onboarding, or invoice copies, contact our finance desk at finance@advertlance.pk